Legal Documentation

Privacy Policy, Terms of Service & Cookie Policy

Last updated: 21st December 2025

This page outlines how SafeYourWeb handles your data, the terms that govern our services, and the way we use cookies to improve your experience. For any questions, contact us at [email protected].

Privacy Policy

How we collect, use, and protect personal information.

SafeYourWeb (“we”, “us”, or “our”) collects and processes personal information to deliver cybersecurity services, provide support, and operate our website. We are committed to safeguarding your data and being transparent about our practices.

Information We Collect

  • Contact details such as name, email address, phone number, and company information when you submit forms or contact us.
  • Usage data, including IP addresses, browser type, and pages visited, collected through analytics tools.
  • Service-related data shared by clients during onboarding, assessments, or managed engagements.

How We Use Your Information

  • To respond to enquiries, provide proposals, and deliver contracted services.
  • To improve our website, services, and customer support.
  • To share security updates, reports, or marketing content (with your consent).
  • To comply with legal obligations and maintain security safeguards.

Data Retention & Security

We retain personal information only as long as necessary for the purposes outlined above or as required by law. We apply administrative, technical, and physical controls to protect your data against unauthorized access. Access to sensitive information is limited to authorized personnel following strict security and confidentiality protocols.

Your Rights

You may request access, correction, deletion, or restriction of your personal data. You can also opt out of marketing communications at any time. Please reach out to [email protected] for assistance.

Terms of Service

Conditions for using SafeYourWeb products and services.

These Terms of Service (“Terms”) govern your use of SafeYourWeb’s websites, products, and managed cybersecurity services. By accessing or using our offerings, you agree to these Terms.

Service Engagements

  • Engagement scope, deliverables, fees, and timelines are detailed in individual Statements of Work or Master Service Agreements.
  • Clients must provide timely access, information, and cooperation to allow us to perform services effectively.
  • We may engage vetted subcontractors or partners, remaining responsible for their performance.

Acceptable Use

You agree not to misuse SafeYourWeb services by attempting to gain unauthorized access, disrupt operations, or use our deliverables for unlawful purposes. Any testing or monitoring activities conducted by SafeYourWeb will comply with agreed scopes and legal requirements.

Confidentiality & Intellectual Property

Both parties will protect each other’s confidential information. Unless otherwise stated in a contract, clients receive a non-exclusive license to use deliverables for internal business purposes. SafeYourWeb retains ownership of methodologies, tools, and pre-existing intellectual property.

Liability

To the maximum extent permitted by law, SafeYourWeb’s liability for damages is limited to the fees paid for the specific services giving rise to the claim. We are not liable for indirect or consequential damages unless caused by gross negligence or willful misconduct.

Changes to Terms

We may update these Terms periodically. Continued use of our services after changes take effect constitutes acceptance of the updated Terms. Material changes will be communicated via email or website notices.

Contact & Requests

For legal or privacy-related enquiries, please write to [email protected]. You can also reach us by post at SafeYourWeb, Blg-No-29, Sai Baba Nagar,Boisar (East), Palghar District, Maharashtra, India - 401501.

We aim to respond to all verified requests within 7 business days. If you are an existing client, please contact your account manager for time-sensitive matters or incident response.